> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.siyavula.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to reset a learner's password


### To reset your learner's password

1. Log on to your [Teacher Account
](https://siyavula.crisp.help/en/article/the-teacher-home-page-hxpexv/)
2. While on the [Teacher Home Page](https://siyavula.crisp.help/en/article/the-teacher-home-page-hxpexv/), select the created class or whole grade class that the learner is linked to.

3. Click on the **Admin** button in the bottom right corner of the class or grade. Select **Manage Class**.


![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/f/c/a7fcef1ebe95b000/reset-passwords_54mn6t.jpg)

5. Scroll down the page to the learner list.
6. You can then search and select the name of the learner and click on the **Set password** button at the top.


![](https://storage.crisp.chat/users/helpdesk/website/-/a/7/f/c/a7fcef1ebe95b000/reset-passwords-2_1sy558q.jpg)


7. Type in the provided box the new password that a learner will use to log on and click on **save password**.


![](https://storage.crisp.chat/users/helpdesk/website/a7fcef1ebe95b000/save-password_2msh3h.png)

||| For more information on how to reset the learner’s password, watch the video attached here.
